Even after two decades in the industry, Steven Shorrock is still surprised that accidents don’t happen more often. “That’s what you would expect when you actually look at some of the complexities of work,” Steven says.
Steven Shorrock, Senior Specialist Safety Human Factors for EUROCONTROL UK is an expert in work, having spent the last 20 years enabling better conversations about real work with frontline team members and management.
“When we look at the worst aspects of safety, where things go wrong, what we’re really learning from them is unsafety,” he says.