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Trusting Your Community: How to Unlock the Safety Potential of Your Workforce
Graham Goulden
Director | Cultivating Minds
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About this Webinar
Most organisations manage health and safety through numbers, rules, and top-down mandates. Yet despite rigorous systems, fatalities and well-being issues continue to rise.
So why is the silent majority still hesitant to speak up?
This session features Graham Goulden, a former Police Scotland officer turned international leadership trainer, who specialises in bystander education. Moving beyond the traditional focus on compliance and what goes wrong, Graham introduces the “Untapped Resource” hiding in plain sight: your workforce.
Grounded in his philosophy that “it's all about relationships,” this session explores how to build a circle of trust, one that empowers employees to overcome the natural hesitation to intervene, and to take action with confidence.
This is a shift from a culture of policing to one of community, where speaking up isn't a risk. It's an act of care.
What You’ll Learn
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The Science of Silence: Understand the physiological and social psychology factors, such as the "Fight, Flight, Flock" response, that prevent people from intervening.
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Work-as-Imagined vs. Work-as-Done: How to bridge the gap between official safety manuals and the practical reality of the frontline.
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Reframing the Bystander: Moving from a "snitch" culture to a "supportive friend" culture where intervention helps protect colleagues, safeguard careers, and look out for one another.
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Safety & Well-being: Why psychological safety and mental health are intrinsically linked to physical safety outcomes and error reduction.
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Practical Intervention Tools: How to equip your team with "what to say" and "when to say it", ensuring that rank and hierarchy are left at the door when safety is on the line.
Who Should Attend:
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Health & Safety and Risk Professionals
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Team Leaders and Managers
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Senior Leaders and Executives
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HR and People and Culture Leaders
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Anyone responsible for workplace health and safety outcomes
Speaker
Graham Goulden
Director at Cultivating Minds
Graham Goulden advises organisations on leadership and bystander intervention to create safer, more engaged workplaces. A former Chief Inspector with Police Scotland and consultant for Georgetown University’s ABLE programme, he has delivered high-impact training across the corporate sector, healthcare, professional sports, and emergency services.
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