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An end-to-end Incident Management Solution, to build safer workplaces

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See the full safety picture

Bring your incident reporting together with injury and risk data to get a complete view of workplace safety. Connect the dots across registers, spot trends early, and act fast to prevent future issues—all from one reliable source of truth.

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Automated workflows, safer outcomes

Stay on top of safety to-dos with automated workflows. Support continuous improvement across plan, do, check, act by creating, assigning, tracking, and closing out actions—fast. Built-in features keep everything moving with timely responses and resolutions, so lessons are learned and applied, without the admin overload.

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Easy for your frontline teams

Empower your teams to report incidents and near misses with ease. Our platform is built for busy workers, making reporting quick and disruption-free. Clear, relevant information keeps everyone informed, engaged, and actively involved in safety.

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Report on-the-go, confidently

Your team can report from anywhere, at any time, with our world-class mobile app. With photo, video, and audio capture, you’ll get rich, accurate details in real time—helping you act quickly, resolve issues faster, and make incident management drive real safety improvements.

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Incident management that puts safety in everyone's hands

Track incidents and near-misses in one connected system, integrating incident data with injury management, hazards, and risks for comprehensive safety insights.
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Capture every incident and near-miss

Track all incidents and near-misses to stay ahead of risks and build a safer workplace. Spot patterns, implement controls, and make informed safety decisions using real-time dashboards that bring your data to life, keeping your teams protected and your insights proactive.

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One system, one source of truth

Say goodbye to scattered spreadsheets and disconnected systems. Keep all your safety records linked and accessible in one place, making it easier to connect data across incidents, injuries, and risks—saving time and giving you a clear, complete picture.

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In-built AI supports faster incident resolution

Our embedded smart features save you from digging through the details. Fields that fill themselves speed up data capture, while AI-powered summaries and a virtual assistant surface the insights that matter. Let AI do the legwork, so you can focus on action and closing the incident management loop.

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Empower teams with shared responsibility

Make safety everyone’s business. Automated workflows route incidents to the right people at the right time, engaging team managers early and freeing up your H&S team to focus on high-impact improvements. Make managing incidents faster and more efficient, driving collaboration across your organisation.

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Build trust through visibility and feedback

Keep your people engaged by closing the loop. Share outcomes, show that every report matters, and give workers visibility into safety actions—fostering a culture of trust, care, and continuous improvement. 

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Take the next step in proactive incident management

Empower your team, streamline your processes, and create a safer, more connected workplace.

We propel leading, global organisations to new dimensions.

“We should all be using ecoPortal. At the end of the day, it's up to all of us, for the safety of ourselves, our environment, and our people.”

Lee Silvester, GM Transport, Nexus Logistics
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"When you’ve got a dynamic system like ecoPortal, where something can be reported as it happens, our people can be proactive, before something goes badly wrong.”

Alison Eastham, Global HSE, Argenta Global
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"Engagement is based on ease of use and how long it takes someone to do something. If that piece isn't done right at the start, you've lost them. In safety, we can't afford for that to happen."

Mitchell Horan, Senior Safety and Wellbeing Advisor, Foodstuffs
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Frequently Asked Questions

What is an incident management plan?

An incident management plan is the process outlined by an organisation when a workplace incident or near-miss occurs. It typically includes how incidents are reported and resolved, ensuring timely action and continuous improvement.

How to handle incident management effectively?

Effective incident management starts with making reporting simple and accessible for all workers. Automated workflows assign tasks, notify the right people, and track progress. Connected data helps spot trends and improve safety continuously.

What are the 5 stages of the incident management process?

The five key stages of incident management are: 
Reporting, when an incident or near-miss is logged.
Assessment, when the incident is categorised and prioritised.
Investigation, when root causes are identified.
Resolution, when actions are implemented to address the issue and prevent recurrence.
Review, when an incident is reviewed, lessons are shared, and improvements are made across systems and practices.


ecoPortal can support you through each of these stages—helping you build a consistent, proactive approach that strengthens safety across your workplace.

How does incident management work?

Teams report incidents quickly, often via mobile. Automated workflows assign tasks, notify the right people, and track progress. Connected data helps spot trends and improve safety continuously.

Why is a structured incident management plan important in the workplace?

It protects people, operations, and compliance. Beyond reacting, it fosters learning and continuous improvement, creating a culture where safety is everyone’s responsibility.

How can software help manage incidents in real time?

It centralises reporting, reduces paperwork, and automates reminders. Mobile access speeds up reporting, keeps everyone informed, and builds a responsive, accountable safety culture.

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Ready to stay ahead of incidents and in control of resolution?

ecoPortal’s Incident Management Software helps your team report faster, respond more efficiently, and spot trends early, creating a more connected workplace. See it in action: book a demo now.