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Bunnings, we get retail WHS.

Foodstuffs North Island - better known by its flagship brands, PAK’nSAVE and New World - is New Zealand's largest retail employer. How does ecoPortal empower this retail giant to keep its people safe?

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Why ecoPortal?

Your one-stop shop for retail WHS

We know managing health and safety in a retail environment is complex, to say the least. With large numbers of locations and employees, a retail WHS leader has their work cut out for them.

Having empowered 50,000+ retail employees across 800+ locations at one of Australasia’s largest supermarket chains, largest hardware chains, and the biggest departmental stores, we know a thing or two about empowering retail safety leaders to keep their people safe.

Our highly configurable, easy-to-use retail safety software is perfectly suited to benefit large-scale, multi-store franchises, co-operatives and company owned businesses, like yours.

Our templates are polished and retail-focused, and our Customer Success Team is expert in collaborating with retail clients just like you to meet their needs.

Book a demo of ecoPortal's WHS software

How does ecoPortal help retailers like Bunnings?

Jason McGeorge - our retail safety risk management expert - has led the transformation of safety culture at some of Australasia’s largest retailers. In this video, he shares the top 5 things retailers like yourself can do to drive better safety performance using tech.

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What retail giants do we help keep safe?

Retail health and safety client: Foodstuffs

Foodstuffs North Island

Like Woolworths, Foodstuffs North Island is a supermarket conglomerate consisting of New Zealand’s biggest supermarkets, Pak’n Save and New World. There are 330 stores servicing the North Island.

Retail health and safety client: Mitre10

Mitre 10

Mitre 10 is New Zealand's largest hardware, DIY and building supplies retail chain. A beloved brand, there are over 80 stores across the country.

Retail health and safety client:  Resene


Resene is one of Australia's largest manufacturers of colours, coatings, and paints.

Retail health and safety client: Bank Of New Zealand

Bank of New Zealand

Like it’s parent company, NAB, Bank of New Zealand is one of the largest financial institutions in NZ, with 180 branches and centres across the country.

Retail health and safety client: Farmers


Like Myers, Farmers is New Zealand’s largest and most trusted department store, specialising in fashion, beauty, toys, homeware and whiteware.

Retail health and safety client: Briscoe Group

Briscoe Group

Briscoes is similar to Adairs, and the biggest homeware store in country. Briscoe Group also owns Rebel Sports, NZ's biggest sportswear retail store.

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5 reasons ecoPortal is the top safety software for networked retailers


Every store, accounted for.

Having trouble gathering data and collating information about what’s happening, and where? 

  • Streamline your WHS and risk management with a central source of truth, across limitless stores and locations.

  • Take a birds-eye-view and identify the trends affecting your retail enterprise.

  • Take proactive, remedial and preventive actions at a large scale, or hone in on specific individual retail store performance.

Having trouble gathering data and collating information about what’s happening, and where?


Easy to use, from the shop floor to the board.

Struggling to engage the front-line staff because of complex reporting procedures? Does your current system require too much training?

  • Promote engagement with a highly visual, intuitive system that really is as simple as using Facebook.

  • Give everybody the power to record and report with ease and simplicity.

  • Keep confidential information secure with permission settings, so people can provide and access the information they require.

Having trouble gathering data and collating information about what’s happening, and where?


Save time on reporting, spend time proactively.

How much time do your Supervisors or WHS Advisors spend  between multiple sites, inspecting and manually entering data points, or filling out reports?

  • Inspect and follow up on safety compliance issues, accessing the data of your multi-site operations from a single platform.

  • Drastically lower the time spent working reactively in safety and spend more time working proactively on safety.

Having trouble gathering data and collating information about what’s happening, and where?


Empower everybody, with any device.

Noticed a water leak making your warehouse floor slippery? Take a photo and upload it. Dangerous forklift operation in your distribution centre? Take a video.

  • With ecoPortal Connect, our offline-capable, easy-to-use mobile app, you can use photo, video and audio to capture incidents faster, and with greater detail.

  • Leverage the app to get more of your people engaged with safety, drive behavioural change, and make decisions based on events happening on the shop floor in real-time.


Our customer success team are retail specialists.

Tired of working with support teams and systems that aren’t made for retail chains like yours? Feeling like you’re having to adapt your approach, rather than the other way around?

By partnering with ecoPortal, you not only get access to a world-class retail focused WHS platform, but also get all the retail best-practice templates, workflows and forms that we have developed over the years by partnering with several large retailers in Australasia.

This will give you a massive jumpstart in helping you achieve your safety goals and objectives.

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Modules to help you manage WHS across your retail network

Incidents & Events-1

Incidents / Events

Record all your accidents, incidents and near-misses using ecoPortal's dynamic forms. Stages can be set up to manage incidents/events from report and investigation to close-out.

Has the ability to configure workflows to align with business processes from standard risk-escalation to sensitive or confidential reporting.

Contractor Management

Keep a record of all contractors you engage with alongside evidence of their risk management. Monitor insurance information, and link contractor monitoring activities to ensure compliance.

Assign contractor administrators who can invite, edit or remove their own workers information. Invite contractors to complete your pre-qualification, so you can assess, approve, and set review dates.
ISO 45001 Compliance

ISO 45001 Compliance

Use the ISO gap analysis templates to work towards and maintain compliance with international standards and provide high-level progress reports to the leadership team and board.


Store your people records including information like employment type, contact, medical and emergency details. This data is used to manage access and functionality permissions.

This module can also be integrated with your HR software to automate data updates.
Hazardous substances

Hazardous Substances

Keep track of your hazardous substances, upload your data sheets, assign review dates and actions to maintain safety and compliance.



Prepare Job Safety Analyses (JSA), Safe Work Method Statements (SWMS) , Site Specific Safety Plans (SSSP) or other planning documents for work to be completed.

Record the risk associated with each step of the job, including controls and actions.



Keep a record of all PPE gear and who it's been allocated to. Set reminders for when PPE is close to its inspection or expiry date to ensure your people have the appropriate level of protection.


Create inductions for your site, project or workplace and have people complete them in ecoPortal. Maximise engagement using a mix of content (including text, images, videos and files), ask questions to confirm understanding, set a pass mark and record the result.
Visitor Management-1

Visitor Management

Keep accurate visitor logs that show who is and has been at your site or office at any given time. Allow visitors and contractors to check-in by scanning a QR code on their own device and/or via a kiosk (kiosks are optional). Ask screening questions, get them to agree to terms and conditions and notify hosts of their guests arrival.

Use with Contractor Management Module for the ability to run extra checks ensuring only approved contractors are allowed to check in.


Record any type of meeting, track attendance, assign actions and upload meeting minutes.

Risks & Hazards

Hazards / Risks

Store your hazard and risk information in an easily accessible register or registers, so your team can assess the uncontrolled risk, implement controls, grade the effectiveness of the controls and the residual risk. Has the ability to assign actions, set a review date and approve the review or close out with a sign-off from an authorised user. Risks and controls can be linked to incidents/events to assist with investigations and understanding what has worked and what has failed.

An optional control register is available so you create a library of controls to create consistency in risk mitigation across your entire organisation.
Induction & Training

Training Record

Store and manage all your training, licence and certification records in one place. Get notified of upcoming expiry dates before they fall due.
Audits & Inspections

Audits & Inspections

Create multiple audit forms and checklists for the recording of internal and external audits and inspections.

Create actions within the audit entry and assign them to individuals. Attach multimedia, such as photos and videos as evidence and escalate completed audits for final sign-off.


Create and assign actions relating to any element of your health and safety program. Set up reminders to be sent to relevant people before their actions fall due.

Have visibility over the origin of all actions, keep track of their status and completion timeframe via charts and dashboards.

Infectious Disease

Track the health and isolation status of employees, manage contractor declarations and mitigate infectious disease transmission throughout your business.
Assets & Equipment

Assets & Equipment

Keep a register of assets, plant and equipment and assign review or maintenance dates with the appropriate notifications to the people responsible.
Injury Management

Injury Management

Schedule and document your injury management process for injured workers and upload any documents and supporting evidence.

Monitor and manage their return to work, moving the from fully unfit, to alternative or part-time duties, to medically cleared for normal work tasks.

Permit to Work

Issue, check and approve permits to work for high risk activities. Keep a register of all permits and use dashboards to visualise activity across the workplace.

Policies & Procedures

Build your policies and procedures and share them with the relevant stakeholders, while maintaining version control.
Connect these to risks, events and other forms if required.

Reports 2

Reporting & Analytics

Automate report building with the information you need to manage risk using data from multiple Modules.

Create monthly/quarterly/annual reports with charts and tables linked to the underlying data.

Get started with ecoPortal