The Trust Dividend: Why Care, Character and Competence Shape Safety Cultures

About this Webinar

Trust is the foundation of culture in every workplace. When it’s strong, people speak up, collaborate, and manage risks together. When it’s low, silence and disengagement take hold.

In this insightful session, Clive Lloyd — Psychologist, Principal Consultant at GYST, and author of the best-selling book Next Generation Safety Leadership — joins Craig Bleakley, ecoPortal’s Safety and Risk Consultant, to explore how leaders can intentionally build the foundation of trust through three key drivers: Care, Character, and Competence.

Clive will demonstrate why trust is not just a soft skill, but the cornerstone for establishing true psychological safety and managing risks effectively. Attendees will gain practical tools rooted in psychology to shift their culture from one of mere compliance to genuine care and accountability.

Who will benefit

• EHS and Risk professionals responsible for driving cultural change and safety leadership.
• HR and People Leaders focused on fostering Psychological Safety, accountability, and ethical conduct.
• C-level Executives seeking to embed safety and wellbeing into organisational strategy and risk management.
• Frontline Supervisors and Managers who want to build high-trust, productive, and accountable teams.

Key Talking Points

• The Three Drivers of Trust
  We will unpack how Care, Character, and Competence can shape a high-performing safety culture.
• Trust, Psychological Safety, and Risk Management
  Understand the direct, measurable link between trust levels and an organisation’s ability to build a psychologically safe workplace to effectively manage risks and support psychosocial wellbeing.
• Leadership Trust Builders
  Identify specific leadership behaviours that either strengthen or actively erode trust in daily interactions.
• How to Strengthen Trust in Day-to-Day Interactions
  Learn practical tools to foster more open, honest, and accountable conversations about risk management within your team.